"Dear Staff at Fraser Wood - thank you very much to Andrew Perrin, Carol, Denise and whoever else has been involved. I have received very good service despite the current very difficult circumstances."
"Thanks Andrew.. I will definitely use your services again."
"Can we just say a big thank you for all you have done ."
"Excellent and most importantly trustworthy service..very professional team..exemplary fast track planning with lockdown and Mr Tapper provided extremely sensible advice ..overall I am very impressed."
"Just want to say a Big thank to you all at Fraser Wood .. I live in Doncaster but did have the opportunity to drop into your premises in Walsall a couple of times. It was nice to walk into a warm and friendly environment.Thank you and please stay safe."
"Many thanks for your company’s assistance with this sale. Your staff were excellent throughout the process."
"From start to finish it was an efficient service, it seemed all staff were always willing to go that one step further to ensure the best service was provided. I would definitely recommend Fraser Wood for residential sales and lettings a fantastic team."
"A note thanking all the staff for their dedication and professionalism in dealing with the rental of my property. From start to finish it was an efficient service .. it seemed all staff were always willing to go that one step further"
"Many thanks for all your help ... in particular Denise has been wonderful and has kept me informed and answered my queries, all with a fantastic cheerful demeanour. She is a credit to your firm."
"It's been a long and stressful journey ... I would like to express my gratitude to you and your staff for the sterling efforts and professionalism displayed in processing the sale of my property. I was kept informed at all times .."
"On a personal level Andrew we liked you very much and we would have no hesitation in recommending you personally or your team who worked very hard on our behalf should anyone ask us about an Estate Agent."
"Hello Jacqui, firstly thank you and the rest of your team for your amazing assistance and tenacity! As I mentioned I have put together some useful information for the new owners .. please pass to them along with the keys and our best wishes."
"Thank you very much."
"Thank you for your help in this matter."
"Andrew - the service that my mum and I received has been excellent .. we consider ourselves fortunate to have been passed your details so we could engage your skills and service.. it was great to chat to you .. thank you again for your help and support."
" Many thanks for all your help."
"Thank you again for all your help Andrew...all sorted and the flat is now sold."
"I would like to thank you for all your help in this matter and your advice at all times,please thank Chris for me for his input in the first instance.A good team effort from all at FW."
"Many thanks on all counts .. pass on my best wishes to the new occupant. I hope he is as happy there as my family. Thank you all for your services in what has, at times, been a very difficult process - please pass on these thanks to all those involved."
"To everyone at Fraser Wood .... thanks."
"as with the sale of my other house, your staff have been excellent."
"Andrew .. I really appreciate all of the hard work you have done to ensure this transaction. I know it has been a painful experience, but I could always count on you to be fighting our corner ... many thanks once again."
"Andrew was brilliant...he came to our property and went through all the procedures of selling a house. He was not pushy , we were anxious. His staff have been great, every week they gave me updates .. what a team I would recommend them highly."
"Well this is finally completed now. Glad it's over and done with. Once again, thanks for your help. Have a lovely Christmas."
"I want to thank u for all ur help, all of u.."
"Very helpful and professional..."
"Everything was completed yesterday and went smoothly. Thank you again for your help in this matter."
"Very pleased with Chris Tapper .. looked after me very well .. he gave me some good advice."
"We would like to thank Chris and Jane and all the team for all that you have done for us with the letting of our property. We thought that you all did a great job in a professional, efficient manner. Thank you very much."
"Just wanted to say a big thank you to all of you for helping me to navigate what I'm sure you understand as being an extremely difficult time ..I've always felt better after speaking to one of you - we got there in the end. All the very best."
"All staff, just a few words to thank everyone for your expertise in the sale ... Great service! Excellent! Thank you again."
"I must comment on how efficient Jacqui was during this sale. Jacqui kept me updated on proceedings on a regular basis and made every effort to ensure that it went through as speedily as possible .. a pleasure to do business with."
"From the time Julie came to value, till Denise rang to say we had completed, we were kept informed .. Carol phoned and followed up every offer and gave invaluable advice ... Jacqui also kept us well informed .. would recommend your service."
"Andrew, many thanks, it has been a pleasure dealing with you."
"Thank you very much for agreeing a most agreeable reduction in the terms of Freehold purchase of my property on my behalf....I look forward to being able to do business with you again at some point in the future."
"To all staff, on behalf of the West Midlands CIU Branch Executive Committee, thank you for your assistance on the completion of the sale of 41 Lichfield Street, Walsall WS1 1UT."
"Andrew - thanks for sorting our acquisition on the Freehold - also thank Diane for her support and being efficient. All the best."
"...service was excellent."
"May we take this opportunity to thank each and every one of your team for their help in selling the property. We really do appreciate all your hard work and cheerfulness given to us when we have had to contact you."
"Thank you for a very good service Andrew and for guiding us through the turbulent waters of the buying and selling of property. Your down to earth and honest approach has been very valuable and thoroughly appreciated. A pleasure working with you!"
"Thank you for your email and for sharing the photograph with us, which is a kind gesture. Thank you all for supporting us through this sale process."
"Excellent service and feedback. Very helpful staff."
"Thank you Andrew, I was so pleased that everything went through ..have to say house selling is by far the most stressful thing .. thank you to you and team for your support. Thanks for photo, I will keep it in my memory box."
"Andrew and Sue, I am extremely grateful for your guidance, patience and support during the proceedings of selling our property. It has been particularly stressful .. yet again the Fraser Wood team have helped produce a successful result...."
"Morning Andrew, many thanks to you and your highly efficient team ..... have a great festive period. "
"To Jacqui, Denise, Julie, Carol & anyone missed, thank you for all your help! We are so excited about our first home! Can't believe we completed! Best wishes."
"Chris, Carol, Jacqui and Denise, just to say a big "thank you" to you all for the help given to me selling 3 Windsor Street. You kept me informed in all that was going on. Hope you all have a very Happy Christmas and a Happy New Year."
"Andrew, Thanks for the efficient manner that you and your staff handled the sale of 43 Daffodil Road.."
"Thank you all so much for your help! Guidance and advice much appreciated, I was dreading trying to sell the flat and you made it easier than I thought, with more money than I was really expecting!! Best wishes to you all."
"Carol was just brilliant. She went above and beyond the call of duty to keep us informed of progress & was proactive in chasing all parties until completion...I would happily recommend Fraser Wood to family and friends. Thanks again."
"Thank you for your excellent service and best wishes for the future."
"Hassle free throughout. Thank you."
"Staff always very helpful and professional."
"I'd like to thank Andrew for persuading me to sign up and sell my house through Fraser Wood...but I'm happy to say that it was the best decision I made. Thank you to all the team at Fraser Wood for your professional super service."
"10 out of 10 - thanks to you all."
"To Fraser Woods Team, Thank you all for helping us buy our dream house! All the best"
"Dear Julie, thanks for your lovely email ....I have been a Fraser Wood client for decades and found everyone very helpful at all times .. please convey my thanks to Carol and especially Andrew."
"Thanks for your part in the whole process , I couldn't be happier!"
"Dear Julie .. it has been great dealing with yourself and your team and I would certainly recommend the service provided. With very best wishes .."
"I am grateful to you for your work in seeking to secure an extension to the lease."
"Thank you so much to everyone for making a bereavement sale less painful."
"thanks for the help you gave us with the Freehold .. it has been pleasurable doing business with you.. we appreciate the savings achieved .. making the transaction prompt and easy... we will recommend your services to friends in the future, thank you"
"Thank you to Sue Whitcroft for her very pleasant manner and for keeping us updated .. special thanks to Stephen Smith for his excellent handling of this lease and sale and for his patience and support throughout. An excellent job! Thank you."
"Throughout the process I found Ann and Denise to be efficient and highly professional whilst providing a friendly and personal service. I very much appreciated their support during a challenging time."
Thanks for your help."
"Very satisfied with feedback provided and sales progress up-dates .. very helpful staff."
"Many thanks for all your help in making the sale work so simply; I'm extremely happy with the result and can now draw a line under Beaconsfield Court. Very best wishes."
"Thank you so much for supporting Acorns Children's Hospice, we are thrilled that you thought of us and the children and families we help. Thank you! You are fantastic!"
"Excellent presentation .. very satisfied with feedback regarding sales progress from very helpful staff."
"To Andrew, Denise and all the Fraser Wood Team, thank you for being such a big part in our retirement move to Norfolk. We will always remember your courtesy, sublime professionalism and enthusiasm. All the best for the future and thank you once again."
"Thanks for the excellent service."
"Many thanks to your staff for all your hard work, chasing up buyers on so many occasions."
"Very pleased with the service received from all staff but especially Julie Stone."
"Thank you for all your help with the selling of the property."
" Thank you so much for the help to get us the house while we had difficulty to sell our house. Your whole team are wonderful."
"I would like to say how happy I was with all members of the Office Team. Everyone I spoke to on the phone were always warm professional and always sorted any queries I had. Thank you."
"Julie, many, many thanks to you and the team for all your hard work in .securing the sale."
"I would like to thank everyone at Fraser Wood for all their hard work, especially, Carol, Julie, Jayne and Stephen Smith, for help in completing the sale of 58 Bradford Street, Walsall. Thank you again."
"Fraser Wood provided a friendly and responsive service. It was easy to contact people when needed and the process went smoothly. Thank you."
"Many thanks for your help."
"Thank you for your excellent work and very professional service provided."
"Excellent presentation .. very satisfied with feedback from very helpful staff..."
"Staff cheerful ... kept me updated ... thank you."
"Andrew, Thanks once again for all your help. I wouldn't hesitate to recommend you to others as you have been great."
"Good response to my enquiries throughout the sale process - much appreciated."
"Andrew, I would like to express my personal thanks to you, and Fraser Wood, for all your help ...I have valued your advice and professionalism throughout.."
"The Fraser Wood team have been fantastic and I highly recommend their professionalism, local knowledge and determination, even when things get tough."
"Excellent service throughout. Carol's communication and support following agreed sale was excellent and very reassuring."
"I would like to say how much we appreciate the time and support you have all shown to us throughout ...you have been nothing but courteous, professional and attentive .. we are most grateful .. Carol has been a pleasure to speak with .. take care."
"Please pass on my thanks to Carol & Julie. I've had problems with Estate Agents before but you were excellent. So often when people say 'I'll call you back' they never do, but I was most impressed by the feedback..you were helpful when my Aunt died too"
"It was a far easier experience than I had anticipated, due to all the help you gave me."
"I was very pleased with the service provided through all stages from initial contact to completion, especially as this was achieved at a geographic distance from home. Thank you."
"Ever since I decided to buy property to rent out I have had the pleasure of doing business with Andrew Perrin.... At my time of life it is now time to sell up and retire but I will continue to use Fraser Wood as required until all my properties are sold"
"To all the Fraser Wood Team & Tony - big thank you for helping us buying the house and making all the process very smooth and quick. "You are all wonderful people"."
"The quality of service we receive is first class .. highly recommended ... we would like to thank Andrew Perrin and all the staff for their professional hard work and the kind and friendly service they have provided to us."
"With a complex financial history our case posed many challenges ..Tony Sharif was able to negotiate with excellent communication skills and a sense of calm! He kept us informed during the lengthy and stressful process - would highly recommend Tony ..."
"Carol was a splendid contact and kept us fully informed, easy to talk to and responded to all requests.."
All of the ladies and Chris have sorted though the details so that we have all had a satisfactory outcome, all the staff were professional,Very pleased with the outcome and hope everything goes o.k,thank you
"Excellent presentation ...10/10"
"Can I take time to give special thanks to Jayne and Carol, they were super, efficient, professional, but not over the top. They made me feel they were approachable at any time ...well done team, we could do with more people like you in the workplace."
"Julie was very helpful and supportive during the sale. Jayne had a lovely manner when answering the phone.. Carol always phoned back when a message was left for her. I feel you have a very good working team."
"Having been warned in advance to expect a 'rocky ride' when dealing with Estate Agents, I am happy to say that hasn't been the case with Fraser Wood .. efficient, professional and helpful .. special thanks to Julie & Carol ... exceptionally helpful .."
"Dear Andrew & Staff, just want to thank you for all your help with selling my Aunt's bungalow. I am sure we all feel much better now."
"Carol's level of service was superb! 10/10 in every respect. Thank you very much."
"Very happy with the service. Julie and Carol particularly helpful."
"Andrew, Just wanted to thank you for looking after me on this transaction. We completed yesterday and I am really pleased with how everything went. "
"Carol & the team, thank you so much for all your help and patience with the purchase of our house. We are both very grateful for everything you and your team have done."
"Many thanks for guiding us through the sale of our property and providing support during the 'trials and tribulations' ... couldn't have done it without you - professional from start to finish!!"
"Thank you for keeping us "in the loop" at all times."
"It took a while and a lot of energy to get this sale sorted out, but the service I received from the staff at Fraser Wood was always good and helpful."
"It has to be good if it's FRASER WOOD - many thanks."
"On behalf of my Father, I would like to thank you for the work you have done on the Freehold for the above property."
"I realise this wasn't the easiest or most straightforward of sales due to it being shared ownership..it was a relief that the sale completed and went through quickly and smoothly. We would like to thank you and your staff..."
"Carol was very helpful and kept on top of any queries/concerns I had during the sale."
"Thank you girls for your good nature and help and advice at all times. You were always a pleasure to deal with. Kind regards to a cracking team!"
"Thank-you for your help to purchase the freehold .. you saved us a substantial amount of money .. have been extremely helpful with the negotiations which we could never have tackled. Your Professional, friendly advice and support has been exceptional .."
"First class, friendly service! Thank you."
"Excellent service in every way. Many, many thanks."
"Carol was extremely helpful ....communication is so important and Carol is excellent at her job. I would not hesitate in recommending Fraser Wood and when I am ready I will come back to you to deal with the sale of my two properties."
"Excellent service - thank you. I have recommended Fraser Wood ...we were very satisfied with the service received."
"Andrew, Once again, many thanks for the expert advice and guidance regarding my Mother's property. I will know exactly who to ask in future for property advice. "
"..the only Agent to respond to email enquiries and actually answer the telephone .."
"Thank you for your assistance in this matter."
"Dear All at Fraser Wood Estate Agency, we would like to extend our deepest thanks and appreciation for your help and support."
" your staff were friendly, courteous and helpful at all times when dealing with them directly in your office.."
"Thank you for providing a good service ..special thanks to Denise for the initial negotiations and Carol for following up contract matters ..You made our house move a dream come true! We shall be recommending your firm to family and friends in future."
"Thanks to both Julie and Carol for making the process as smooth as possible and for keeping me updated on progress- and keeping the buyer interested!"
" Therese, I feel I must write to thank you for your co-operation .....the professionalism that your company shows at ALL TIMES is second to none both to Landlords & Tenants. I wish you and your colleagues every success for the future."
"Highly recommended if you are buying/selling in Walsall. Professional and above all, easy to talk to. Special thanks to Andrew for his patience and advice."
"Thank you very much for your help in purchasing our Freehold ... we are very pleased with the results."
"Thank you doesn't seem enough for the support and help ...it has been traumatic and stressful selling our property, but your staff have been marvellous, especially Carol. She kept us going when things looked black she deserves a medal!
"Lady giving feedback on proceedings after sale price agreed BRILLIANT."
"Thank you for your help and support. Best wishes."
"I would like to take this opportunity of thanking you for the efficient and professional manner in which you have conducted these proceedings and indeed keeping me informed on a regular basis. I am delighted with the outcome. Once again thank you."
"Very polite, courteous and friendly at all times."
"Thank you for your persistence. The sale is an enormous relief, as I was beginning to think the day would never come. Thank you also for your supportive phone calls, always cheery and reassuring. Best wishes."
"We found that Andrew Perrin was very helpful on the advice and procedure of selling our property ... his advice was easy for us to understand. Many thanks."
"Thank you for your help in selling the above property.."
"Very happy with service from Fraser wood. Particularly pleased with flexibility of appointment times and fair valuation of property."
"Very satisfied ... Carol was particularly helpful when we were chasing to find out what was going on.."
"Excellent presentation .. very satisfied .. many thanks to Andrew and the team for the help you gave in the sale of my late aunt's bungalow ... we are sure she would be happy to think her gardener for many years has taken over ownership of the bungalow!"
"Thank you again for your efforts in making this a success for my mother-in-law and taking the stress away from me."
"Once again I thank all who have worked on the sale .... Carol has been most helpful keeping us up with the progress of the sale ..I understand the difficulties I present being in Australia and appreciate all the help given. Thank you to all the team."
"To all the staff, thanks a lot for everything, especially Carol and Estelle for their help and assistance with the endless telephone conversations. Best wishes .."
"Please accept my sincere thanks for the professional and efficient way the sale has been carried out... what could have been a worrying experience has been stress free .. it has been a pleasure to have carried out business with such nice people ..."
"Very satisfied with feedback provided and sales progress up-dates from very helpful staff." Recent comments received from two separate clients in Woodlands Avenue.
"Thank you Andrew, I have been very pleased with your services and will gladly recommend you to anyone else requiring this service."
"Thank you so much for your work to obtain the Freehold of our house at such a good price. We appreciate it very much. It went through on 18th January."
"Thank you Carol and Andrew for a prompt, friendly and professional service."
"Andrew, Thank you for your advice and help."
"Excellent service throughout. Thanking you."
"Very professional and efficient service provided. I was kept well informed of progress at all times. Thank you for all your help at a difficult time!"
"Excellent service - very efficient. Particularly pleased with the sales particulars."
"The service received was excellent. Kept informed throughout. Always someone to talk to."
"To everyone at Fraser Wood "thank you" so much helping to sell Sutton Road.....best wishes ... Denise, you're a star, bright and bubbly. Keep up the good work!"
"Many thanks for your friendly, informative service. We would have no hesitation in recommending you to our friends and family should anyone need a similar service in future."
"Dear Andrew, Anne & I very much appreciated your advice regarding my property. We both found your advice very useful ....nice to see you again after all these years."
"Thank you for your time and advice yesterday which we found to be most informative and has enabled us to make the decision to purchase the property (Leasehold and Freehold) Thanks again "
"Brilliant. Thanks so much for your help. Just wish other services could deal with issues so efficiently:-) Thanks again."
"Andrew has been very helpful, and a real friend, giving help and support whenever possible. The team have worked together well and we thank all for their efforts. Also for the ongoing help and assistance."
"The sale seemed to be just drifting along and getting nowhere, until Carol took over and I cannot speak too highly of her professionalism, she was brilliant."
"Throughout the process everyone was courteous and professional without being pushy. Many thanks."
"An excellent service by everyone who dealt with our sale - thank you."
"Your service was excellent in every respect. Many thanks."
"We found the staff - everyone, very pleasant and helpful. Cannot say thank you enough to all at Fraser wood for the service provided. Thank you."
"This appears to be a difficult property to sell. It also involved some very challenging people in the link. However, Fraser wood handled the first time buyer and key players in the link in a very professional manner. Well done! ....Thank you."
"Consideration to all aspects of the viewing of the property was given in both a professional and sensitive manner by all members of Fraser Wood. Any concerns were addressed promptly and respectfully."
"Throughout the process everyone was courteous and professional without being pushy. Many Thanks."
"I'm grateful to you for all your help and advice concerning the lease extension for my flat... I'm pleased that the whole process has now been satisfactorily completed."
"As always, I am very pleased with the service I receive from Fraser Wood. That's why I keep coming back to you."
"I would recommend Fraser Wood to everyone. The service we received was excellent. Thank you for all your help."
"We would like to thank all the staff at Fraser Wood for their patience, professionalism and tenacity in driving this difficult sale through to completion. It is very much appreciated. Many thanks."
"All staff very friendly and helpful. First person to view bought the property due to your presentation. With many thanks. Regards to you all. From the Allen Family. Thank you."
"Carol was excellent, always helpful and professional. She kept me informed and was a pleasure to deal with."
10/10 - very grateful of the updates every Monday
Negotiating the purchase of Freehold - "we would like to thank you for your help in this matter."
"I would like to thank all at Fraser Wood for an excellent service. In particular Julie Stone for her continued help, advice and attention. Also, I would like to thank Carol for her continual updates, so helpful. Once again, thank you all."
"Many thanks again and its been a pleasure dealing with you."
"I would like to provide some feedback on the customer service we received from yourselves on the purchase of the above property. The team at Fraser Wood were excellent! Polite, friendly and very helpful."